Putting ITIL® into Practice Turning ITIL® 5 Concepts into Scalable Enterprise Operations
Released 8/2026
With David Pultorak
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + subtitle | Duration: 2h 47m | Size: 463.4 MB
Released 8/2026
With David Pultorak
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Intermediate | Genre: eLearning | Language: English + subtitle | Duration: 2h 47m | Size: 463.4 MB
ITIL® 5 reflects a shift toward AI‑enabled, product‑centric enterprise operations. Learn how to apply ITIL® 5 concepts for scalable, real‑world execution.
Course details
ITIL® 5 introduces a major evolution in service management, reflecting the realities of AI‑enabled, product‑centric, and enterprise‑scale operating models. This course helps experienced ITIL practitioners move beyond framework familiarity to practical execution, showing how to apply ITIL® 5 concepts in real operational environments. Instructor David Pultorak draws on decades of direct ITIL contribution and enterprise consulting experience to translate new guidance into clear decisions, roles, and operating behaviors. You'll explore what changed in ITIL® 5, what carried forward from ITIL® 4, and how to adapt existing practices without starting over. By the end, you'll be equipped to run scalable, governed, and outcome‑driven service and product operations using ITIL® 5 as a working model-not just a reference.
Skills covered
IT Service Management, ITIL, Artificial Intelligence (AI)
Homepage
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